Giridhar Kunkur has over 39 years of rich experience in offering modern and customer-oriented library and information services. He is presently working as the Librarian at Birla Institute of Technology and Science, Pilani and is known for effectively transforming the BITS library and has held the position of Chief of Publications and Media Relations Unit in the Non institute. Under his leadership BITS Pilani Library has received Wiley’s “Digitally Transformed Academic Library 2019 Award under - Government Category. Prior to this, he was Head, Learning Resource Centre at Welingkar Institute of Management Development and Research, Mumbai where he was instrumental in revamping and redesigning the library to go with the modern trends to increase the visibility and usage of the online and physical resources and awarded the ‘Customer Success Award’ for best practice through technology innovation by EBSCO in appreciation of demonstrated efforts to share successful initiatives with the community.